Globally, there is an infinite number of international online casinos. Certain individuals are of the type whose names appear intermittently, while others maintain a more concealed level of visibility. The name Viggoslots Casino had been on my mind for quite some time, but I had never given it much thought. In this review, nevertheless, I shall accomplish this by presenting you with a comprehensive account of my observations.
Upon encountering the name Viggoslots, the sole association that emerges is the renowned Hollywood actor Viggo Mortensen. However, it is questionable whether this is the source from which the appellation is derived… However, it is worth noting that Viggoslots Casino was founded in 2017 and is a subsidiary of Mountberg B.V.’s casino portfolio.
The aesthetics of Viggoslots Casino
Upon your arrival at Viggoslots Casino, you will be welcomed by an exquisite landscape centred around a magnificent estate. This mansion may very well represent the physical manifestation of Viggoslots Casino, a resplendent establishment frequented by players from around the globe… Although the image looks fantastic, you are required to click on a few links in order to potentially access the interior.
Upon entering Viggoslots Casino, its intuitive interface and numerous practical features become readily apparent. Rather than conducting a random search for games, one can utilise provider-based filtering options to locate preferred slot machines. Furthermore, instant access to live support is available by simply selecting the live support tab located at the bottom of the page. In general, this environment is devoid of conspicuous obstructions, which is consistently favourable!
Rewards and bonuses
An offer is presented to the newest consumers of Viggoslots Casino that, initially, appears to be too good to be true. There are a grand total of three deposit incentives, each worth 300 to 400 euros, with a 100% bonus percentage. This grants you three consecutive opportunities to double your gaming balance, providing you with ample chances to pursue those elusive large winnings and jackpots.
However, the most distinctive aspect of the match-up incentives at Viggoslots is that they are advertised as “wager-free.” Surprisingly, this has not been adequately explained; in fact, I was compelled to inquire further with customer support… The operational mechanism entails the ability to withdraw the real money element at any time, while the bonus merely functions as non-redeemable gaming chips.
Although the welcome bonus may appear to be quite enticing, Viggoslots has concealed a few unpleasant conditions within its bonus terms section. The first is that withdrawals are limited to five times the bonus amount, and the second is that a number of games are prohibited while a bonus is active. Notable titles like Moon Princess, Lost Relics, and Twin Spin are unexpectedly included on this lengthy and unexpected catalogue of games… Be cautious!
As of this moment, the game counter at Viggoslots Casino approaches 4,000 games. You are free to label me a conspiracy theorist, but I do not believe in such large numbers on a regular basis. Upon reflection, is it truly necessary for an online casino operating under the Curacao licence to provide an accurate count of its game selection? It would not astonish me in the least if these figures were somewhat inflated. Having said that, Viggoslots offers games from a multitude of providers, each of which brings their own collection of the largest and finest titles. Numerous developers have been featured, including Play’n GO, Microgaming, Play’n GO, Hacksaw Gaming, Endorphina, Pragmatic Play, Big Time Gaming, Red Tiger, Nolimit City, ELK Studios, and Push Gaming.
In the realm of live casinos, Evolution, the market champion, primarily operates the operations. The consequence is an abundance of high-quality table games at Viggoslots.
Security and protection
Viggoslots possesses a single licence, which originates from Curacao. In general, I avoid casinos operating under this licence, as I have previously had negative experiences with Curacao casinos. It is important to note that while not all Curacao casinos are negative, my experience at Viggoslots was less than satisfactory due to its poorly communicated bonus terms and abhorrent customer support (more on the latter in a moment).
Options for banking at Viggoslots Casino
A variety of payment methods are accepted at Viggoslots. Trustly, Visa, Mastercard, Neteller, and Skrill are arguably the most well-known… The processing time for withdrawals is typically among 48 hours.
As previously mentioned in relation to the bonus terms, I needed to acquire further clarification regarding the meaning of “wager free bonuses” by contacting casino support. Regrettably, the initial customer support representative with whom I engaged exhibited a limited understanding of the terminology as well. She provided me with brief responses that were not in the least bit useful. Beyond occasionally idling, the agent made no effort to clarify the “wager free” incentive and appeared to be motivated solely by the desire to eliminate my presence. As soon as I confronted her about this, she would terminate the conversation.
Throughout my extensive experience contacting casino support, I have seldom encountered agents who were disinterested or unhelpful. Viggoslots’ inadequate support genuinely infuriated me. Even the second agent did not significantly improve. She herself was unable to define the term “wager free” and repeatedly fell mute on the radio. Null and void.
Support for Viggoslots is available 24/7.
My encounter at the Viggoslots Casino
A negative encounter I had with two customer service representatives from Viggoslots left an unpleasant aftertaste in my mouth. I have no faith in casinos that hire staff members who appear indifferent or uninformed about the operation of the establishment or its distinctive incentives. They will then begin stonewalling you and attempting to eliminate you if they fail to comply. Furthermore, I found some of the peculiarly restrictive incentive terms to be unappealing.
With the exception of a few matters of confidence, I believe that Viggoslots’ welcome bonus is in good standing, and the site’s game selection remains exceptional.